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Terms and Conditions

Oodle Mums – Privacy Policy

Effective Date: 1 May 2025

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This Privacy Policy explains how Oodle Mums ("we", "our", or "us") collects, uses, and protects your personal information when you:

  • visit our website,

  • participate in giveaways,

  • enroll in courses, or

  • use the Oodle Mums Meet-Up App (“App”) to connect with other members and arrange meet-ups.

 

By using our website or App, you consent to the collection and use of your information as described in this policy.

 

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, postal address

Account Information: When registering for courses, giveaways, or the App, including username, profile picture, dog’s name, and other profile details you provide

App Usage Data: Interactions within the App, messages sent, meet-up activity, IP address, device type, browser type, and login timestamps

Payment Details: Processed securely via third-party platforms (we do not store payment info directly)

Communications: Messages, reviews, or comments submitted via the website, App, or social media

Location Data (optional): If you share location within the App for meet-up purposes

 

2. How We Use Your Information

We use your information to:

  • Provide access to courses, App features, and services

  • Process and fulfill orders or bookings

  • Enable you to connect with other members through the App

  • Communicate with you about your account, giveaways, App activity, or updates

  • Send newsletters or promotional content (you can opt-out anytime)

  • Improve the website, App, and user experience

  • Ensure the safety and integrity of the community

  • Comply with legal obligations

 

3. Giveaways and Marketing

If you enter a giveaway, your information may be used to:

  • Contact you if you win

  • Promote future events (if you have opted in)

  • Track and manage entries

We will never sell or share your giveaway entry details with third parties for marketing purposes.

 

4. Cookies and Analytics

We use cookies and tracking tools to:

  • Understand how visitors and App users interact with our site and App

  • Improve functionality and performance

  • Track conversions and advertising effectiveness

You can disable cookies in your browser settings, but this may affect your experience.

 

5. Sharing Your Information

We do not sell your data. We may share your information with:

  • Service providers (e.g., Wix, Glide, payment processors, course platforms) to help deliver our services

  • Legal authorities if required by law

All third parties are required to keep your data secure and use it only for intended purposes.

 

6. Safety and App-Specific Considerations

When using the App:

  • You are responsible for your safety and the safety of your dog when attending meet-ups or events.

  • Information you share in the App, including messages, profiles, and meet-up details, may be visible to other users.

  • We do not supervise or monitor meet-ups and are not responsible for interactions or outcomes between members.

  • You should take reasonable precautions when arranging meet-ups, including meeting in public locations and being aware of local dog regulations.

 

7. How We Protect Your Data

We implement a range of security measures to safeguard your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

 

8. Your Rights (Australia – Privacy Act 1988)

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate, out-of-date, or incomplete data

  • Make a complaint about a breach of privacy laws

  • Withdraw your consent to receive marketing communications at any time

To exercise these rights or raise concerns, please contact us at leanne@oodlemums.com.au. We aim to respond within a reasonable time.

 

9. Data Retention

We retain your personal data only as long as necessary for legal or business purposes. After that, data is securely deleted.

 

10. Children’s Privacy

We do not knowingly collect information from children under 18. If you believe a child has provided personal data, please contact us so we can remove it.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website or App indicates your acceptance of the revised policy.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via email: leanne@oodlemums.com.au

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