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Privacy Policy

Oodle Mums – Privacy Policy
Last updates: 10 Jnauary 2026

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1. Introduction

Oodle Mums (“we”, “our”, or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

  • visit our website

  • join the Oodle Mums membership community

  • use our online community platform

  • enrol in courses or access resources

  • participate in giveaways or promotions

  • communicate with us or other members

By using Oodle Mums, you consent to the collection and use of your information in accordance with this Privacy Policy.

 

2. Information We Collect

We may collect the following types of personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Postal address

 

Membership & Account Information

  • Account registration details

  • Subscription and billing status

  • Profile information you choose to provide (such as location, dog details, profile photo, interests, and preferences)

 

Community Content

  • Posts, comments, messages, reactions, and interactions within the Oodle Mums community

  • Event listings or recommendations you submit

 

Payment Information

  • Payments are processed securely via third-party providers (such as Stripe)

  • We do not store your credit card or payment details

 

Technical & Usage Data

  • IP address

  • Browser type

  • Device type

  • Pages viewed and interactions with our website or platform

 

Communications

  • Emails, messages, reviews, or feedback you send to us

  • Responses to surveys or promotions

 

3. How We Use Your Information

We use your personal information to:

  • Provide access to the Oodle Mums membership and community

  • Manage subscriptions, billing, and account administration

  • Facilitate community participation and communication

  • Share important service-related updates (such as account notices or community announcements)

  • Send newsletters or promotional content (you can opt out at any time)

  • Improve our services, website, and community experience

  • Administer giveaways or promotions

  • Comply with legal and regulatory obligations

Some communications (such as billing notices or essential account updates) are necessary for membership operation and cannot be opted out of.

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4. Community Participation & Visibility

Oodle Mums is a community platform.

When you join, certain information you choose to share — such as your name, profile photo, location, dog details, posts, comments, and interactions — may be visible to other members within the community.

You control what information you choose to share in your profile and posts. We encourage all members to be mindful of the personal information they make public within the community.

 

5. Giveaways & Promotions

If you enter a giveaway or promotion, we may use your information to:

  • Manage entries

  • Contact you if you win

  • Share information about future giveaways (if you have opted in)

We do not sell or share giveaway entry data with third parties for marketing purposes.

 

6. Cookies & Analytics

We use cookies and analytics tools to:

  • Understand how visitors use our website and community

  • Improve functionality and performance

  • Track conversions and website effectiveness

You can disable cookies via your browser settings, though this may impact your experience.

 

7. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third-party service providers who help us operate Oodle Mums, including:

  • Mighty Networks (community hosting and membership management)

  • Wix (website hosting, if applicable)

  • Payment processors such as Stripe

These providers are required to keep your information secure and use it only for the purposes of delivering their services.

We may also disclose information if required by law or legal process.

 

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

While we use commercially acceptable security measures, no online platform or transmission method is 100% secure, and we cannot guarantee absolute security.

 

9. Data Retention

We retain personal information only for as long as necessary to:

  • provide our services

  • meet legal, accounting, or regulatory requirements

  • resolve disputes

Membership account information may be retained for a reasonable period after cancellation for administrative or legal purposes, after which it is securely deleted or anonymised.

 

10. Your Rights (Australia – Privacy Act 1988)

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • access the personal information we hold about you

  • request correction of inaccurate, incomplete, or outdated information

  • withdraw consent for marketing communications

  • lodge a complaint regarding privacy concerns

To exercise these rights, contact us at leanne@oodlemums.com.au. We aim to respond within a reasonable timeframe.

 

11. Children’s Privacy

Oodle Mums is intended for adults.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of Oodle Mums after changes are published constitutes acceptance of the updated policy.

 

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Email: leanne@oodlemums.com.au
Website: www.oodlemums.com.au

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